My health insurance has changed and am not sure if my prescriptions are covered. If not...

GetHuman-therioth's customer service issue with OptumRx from June 2018

Help with my OptumRx issue
The issue in GetHuman-therioth's own words
My health insurance has changed and am not sure if my prescriptions are covered. If not, I need to cancel the auto refill feature and am unable to do so on your web site or by phone. I'm disconnected every time I attempt a call to any of the phone numbers posted either on the web site or the pill bottle. My name is Tony Spigariol. I live at **** Umpqua Rd. I work for Cascade Management in Portland Oregon. Please feel free to contact me at ***-***-**** if you have any questions or need more information. Thank you
GetHuman-therioth did not yet indicate what OptumRx should do to make this right.
I have an issue with OptumRx too
How GetHuman-therioth fixed the problem
We are waiting for GetHuman-therioth to fix the problem and share the solution with the rest of us customers.
Please help with my OptumRx issue
Do you have a customer issue as well?
We can help you get OptumRx's attention and get better help faster. Tap below to get started.
Having OptumRx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OptumRx

Customer service issue
Reported by GetHuman-therioth
Jun 4th, 2018 - 10 mons ago
I have an issue with OptumRx too
Fixed
Seen by 10 customers so far
Similar issue to 528 others
0 customers following this
Items needed
Name on account
Billing address
Date of birth
Social security number
Phone number
Timeline
GetHuman-therioth started working on this issue
Jun 4th, 2018 6:53pm
GetHuman-therioth indicated the issue is not fixed yet.
Jun 4th, 2018 11:37pm
GetHuman-therioth indicated the issue is not fixed yet.
Jun 5th, 2018 9:08pm
GetHuman-therioth indicated the issue is not fixed yet.
Jun 8th, 2018 4:25am