My dad has an account with you and I need to let you know he has passed away.

GetHuman-plwysong's customer service issue with OptumRx from June 2018

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The issue in GetHuman-plwysong's own words
The problem: My dad has an account with you and I need to let you know he has passed away.
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OptumRx

Customer service issue
Reported by GetHuman-plwysong
Jun 1st, 2018 - 5 mons ago
I have an issue with OptumRx too
Fixed
Seen by 5 customers so far
Similar issue to 610 others
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Items needed
Name on account
Billing address
Date of birth
Social security number
Phone number
Timeline
GetHuman-plwysong started working on this issue
Jun 1st 9:08pm
GetHuman-plwysong confirmed the issue is fixed. Hooray!
Jun 2nd 12:28am