We returned the Optimum equipment in March of **** to the local optimum store. At that...

GetHuman5868418's customer service issue with Optimum from March 2021

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The issue in GetHuman5868418's own words
We returned the Optimum equipment in March of **** to the local optimum store. At that time we told them we wanted to cancel the optimum in the house when we switched houses. The store staff did not inform us that we needed to call to cancel, in fact they made it appear that every thing was fine. My father has been paying this bill without my knowledge for a year now. We want this service cancelled, and for his money to be refunded to him.

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Optimum

Customer service issue
Reported by GetHuman5868418
Mar 20th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 4289 others
0 customers following this

Timeline

GetHuman5868418 started working on this issue
Mar 20th 5:12pm

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