received e-mail from Optimum indicating they need to verify current account or they wou...

GetHuman-sbenet's customer service issue with Optimum from November 2020

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman-sbenet's own words
received e-mail from Optimum indicating they need to verify current account or they would disable account. want to find out if this is a you or a scam.

GetHuman-sbenet did not yet indicate what Optimum should do to make this right.

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Optimum

Customer service issue
Reported by GetHuman-sbenet
Nov 30th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5676 others
0 customers following this

Timeline

GetHuman-sbenet started working on this issue
Nov 30th, 2020 1:48pm