My cable box shown SET UP and asking for account number,phone number and Tech ID.When I...

GetHuman-iliaziu's customer service issue with Optimum from November 2020

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The issue in GetHuman-iliaziu's own words
My cable box shown SET UP and asking for account number,phone number and Tech ID.When I put them and pres continue it start to reboot the connection and show the same.*I did the restarting with shot of and on but have no solution.*I spend two evenings in the phone and chat with representatives *Yesterday I was waiting for a technician from optimum *-* pm and he do not show up.*Can you guys give me any solution?

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Optimum

Customer service issue
Reported by GetHuman-iliaziu
Nov 25th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5849 others
0 customers following this

Timeline

GetHuman-iliaziu started working on this issue
Nov 25th, 2020 1:08pm