GetHuman-polishca's Technical Support issue with Optimum from August 2020
Help with my Optimum issue
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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman-polishca's own words
Talk to a human ... Tv not working. Internet not working. Waited * hours for a call and got disconnected and he didn’t call me back. Very poor customer service. You cannot talk to a human! No way to leave a message. Robots cannot help. Very bad.
I just wanted to speak to a real person
Letting you speak to a human
Been a customer for ** years, since Altice took over it’s really gotten bad
Rebooted my tv ** times. *It finally turned on by itself
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How GetHuman-polishca fixed the problem
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