Wifi is not working. Already tried everything... ***.********Account Information**Name...

GetHuman-susanaye's customer service issue with Optimum from March 2020

Help with my Optimum issue
The issue in GetHuman-susanaye's own words
Wifi is not working. Already tried everything... ***.********Account Information**Name*SUSANA HUBER**** Oakland Bch Ave*Rye, NY *****-******Account number ******-******-**
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Customer service issue
Reported by GetHuman-susanaye
Mar 9th, 2020 - 19d ago
Seen by 6 customers so far
Similar issue to 2935 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 of SSN
GetHuman-susanaye started working on this issue
Mar 9th 4:22pm
GetHuman-susanaye confirmed the issue is fixed. Hooray!
Mar 9th 8:25pm