I am writing concerning one of your technicians, Mr. Kadeem McMorris. He has been to my...
GetHuman-dalverio's Technical and Service Support issue with Optimum from March 2019
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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-dalverio's own words
I am writing concerning one of your technicians, Mr. Kadeem McMorris. He has been to my home to correct some issues with my cable TV. *He is an outstanding young man who is polite, professional and very knowledgeable. He is a great representative of your company.*Very impressive!*I think this is someone who has the kind of attributes, and skills to move up in your company.*Thank you.*Sincerely,*Daisy Alverio*PSThe account is under my husband's name: Wilfredo Alverio**** *** ****
GetHuman-dalverio did not yet indicate what Optimum should do to make this right.
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How GetHuman-dalverio fixed the problem
It took five appointments with Optimum technicians but it was finally fixed. You need to be persistent!
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