Optimum installed a service line for a neighbor at ** River Rd. Great River. To instal...

GetHuman-asenftes's customer service issue with Optimum from December 2018

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The issue in GetHuman-asenftes's own words
Optimum installed a service line for a neighbor at ** River Rd. Great River. To install, you came off a pole at my address* ** River Rd. Great River. The line comes across the sidewalk in front of my home (** River Rd). This is a trip hazard and extremely dangerous. Immediate corrective action must be taken to remove this hazard. The service line in front of my property and on lying across the public sidewalk must be removed immediately.
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Optimum

Customer service issue
Reported by GetHuman-asenftes
Dec 9th, 2018 - 5 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-asenftes started working on this issue
Dec 9th, 2018 5:49pm