I recently lost service from last Friday till Tuesday. I lost service on my internet an...
GetHuman-leapyrrc's customer service issue with Optimum from July 2018
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The issue in GetHuman-leapyrrc's own words
I recently lost service from last Friday till Tuesday. I lost service on my internet and television.I am asking that a credit adjust be issued for the loss of service which according to your technician was your error.The loss was caused by a cut wire outside of my residence which was done by a Optimum service technician.*My name and address is *Richard Caputo****C Jefferson Court*Lakewood, New Jersey ******Phone * ************Thank you.
GetHuman-leapyrrc did not yet indicate what Optimum should do to make this right.
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How GetHuman-leapyrrc fixed the problem
The tech came out and took care of the problem however have yet to receive a credit to my account for the loss of * days of service.
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