I recently lost service from last Friday till Tuesday. I lost service on my internet an...

GetHuman-leapyrrc's customer service issue with Optimum from July 2018

Help with my Optimum issue
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The issue in GetHuman-leapyrrc's own words
I recently lost service from last Friday till Tuesday. I lost service on my internet and television.I am asking that a credit adjust be issued for the loss of service which according to your technician was your error.The loss was caused by a cut wire outside of my residence which was done by a Optimum service technician.*My name and address is *Richard Caputo****C Jefferson Court*Lakewood, New Jersey ******Phone * ************Thank you.
GetHuman-leapyrrc did not yet indicate what Optimum should do to make this right.
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How GetHuman-leapyrrc fixed the problem
The tech came out and took care of the problem however have yet to receive a credit to my account for the loss of * days of service.
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Optimum

Customer service issue
Reported by GetHuman-leapyrrc
Jul 26th, 2018 - 10 mons ago
I have an issue with Optimum too
Fixed
GetHuman-leapyrrc shared how to fix
Seen by 4 customers so far
Similar issue to 1265 others
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-leapyrrc started working on this issue
Jul 26th, 2018 12:41am
GetHuman-leapyrrc confirmed the issue is fixed. Hooray!
Jul 26th, 2018 1:56am