my bill is $**.** more than any months in the past. cancel "sports tv" a savings of...

GetHuman-nlandis's customer service issue with Optimum from June 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
my bill is $**.** more than any months in the past. cancel "sports tv" a savings of $*.** plus tax, I don't want it.**thank you, n. landis
I trust that Optimum will make this right and come up with a resolution that is fair.
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Optimum

Customer service issue
Reported by GetHuman-nlandis
Jun 4th, 2018 - 2 mons ago
I have an issue with Optimum too
Fixed
Seen by 4 customers so far
Similar issue to 216 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-nlandis started working on this issue
Jun 4th 5:48pm
GetHuman-nlandis indicated the issue is not fixed yet.
Jun 5th 1:01pm