I have received a **% increase in my optimum bill.*I do not useSports TV* and why os th...

GetHuman-artista_'s customer service issue with Optimum from June 2018

Help with my Optimum issue
I have received a **% increase in my optimum bill.*I do not useSports TV* and why os there a surcharge on my basic broadcast? I am retired on a fixed income. I cannot afford another $***.** per year for this service which frankly offers very little quality programing, along with incessant adds. Oh by the way, pay TV was solid as a "no Add" alternative. CL***IC BAIT AND SWITCH tactic.*Please restore my price of $***.** or I will be forced to *stop using optimum and convey my complaint to my Senator. **Cheryl Kleiner
I trust that Optimum will make this right and come up with a resolution that is fair.
Help with my Optimum issue
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.

Optimum

Customer service issue
Reported by GetHuman-artista_
Jun 4th, 2018 - 14d ago
I have an issue with Optimum too
Fixed
Seen by 9 customers so far
Similar issue to 134 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-artista_ started working on this issue
Jun 4th 5:15pm
GetHuman-artista_ indicated the issue is not fixed yet.
Jun 5th 7:01pm
GetHuman-artista_ indicated the issue is not fixed yet.
Jun 7th 7:45pm