Change service to different location

GetHuman621297's customer service issue with Optimum from April 2018

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Help with my Optimum issue
Before contacting them, items GetHuman621297 may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
GetHuman621297's next move: have a Optimum rep call.
Always use the GetHuman Phone tocall Optimum. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman621297's own words:
Change service to different location
I trust that Optimum will make this right and come up with a resolution that is fair.
Help with my Optimum issue
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Optimum

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Customer service issue
Reported by GetHuman621297
Apr 23rd, 2018 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 1174 others
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Timeline
GetHuman621297 started working on this issue
Apr 23rd 2:58pm