you set up duplicate accounts for me - move apartments - you are double charging me bec...

GetHuman600779's customer service issue with Optimum from April 2018

1 view
 | 
2140 similar
 | 
0 following
Help with my Optimum issue
How did GetHuman600779 do it?
Waiting to hear how GetHuman600779 fixed the problem to share with other customers.
The issue in GetHuman600779's own words
move apartments ... you set up duplicate accounts for me
you are double charging me because of a mistake on your end
fix my account and credit me for time double charged
I have an issue with Optimum too
How GetHuman600779 fixed the problem
We are waiting for GetHuman600779 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optimum's attention and get better help faster. Tap below to get started.
Having Optimum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Optimum email you?
This email address isn't valid
Follow this issue
See how GetHuman600779 fixes it.
This email address isn't valid

Optimum

internet
Customer service issue
Reported by GetHuman600779
Apr 16th, 2018 - 5 mons ago
I have an issue with Optimum too
Fixed
Seen by 1 customer so far
Similar issue to 2140 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman600779 started working on this issue
Apr 16th 6:48pm
GetHuman600779 confirmed the issue is fixed. Hooray!
Apr 16th 6:59pm