i'm calling for an ** year old woman, Rennie Hoelscher, and she has no power at her ho...

GetHuman5430863's customer service issue with Oncor from November 2020

Help with my Oncor issue
The issue in GetHuman5430863's own words
i'm calling for an ** year old woman, Rennie Hoelscher, and she has no power at her house. She needs to get power back as soon as possible. Her phone number is ***-***-**** or you can call me at ***-***-****. She's tried calling but the press this number, then this number and then press again to get someone is hard for her. I tried calling to get a REAL person to talk to and it is impossible! She needs power today!**Thank you!**Christie Conitz

GetHuman5430863 did not yet indicate what Oncor should do to make this right.

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Oncor

Customer service issue
Reported by GetHuman5430863
Nov 3rd, 2020 - 2 months ago
Fixed
Seen by 4 customers so far
Similar issue to 372 others
0 customers following this
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Timeline

GetHuman5430863 started working on this issue
Nov 3rd, 2020 10:11pm
GetHuman5430863 confirmed the issue is fixed. Hooray!
Nov 6th, 2020 10:37pm
GetHuman5430863 confirmed the issue is fixed. Hooray!
Nov 6th, 2020 10:37pm

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