Tracking * C************** says it was supposed to be delivered on Wednesday, then Frid...

GetHuman4057502's customer service issue with OnTrac from December 2019

Help with my OnTrac issue
The issue in GetHuman4057502's own words
Tracking * C************** says it was supposed to be delivered on Wednesday, then Friday, and now it lists multiple "redeliver" dates. No attempt has been made to leave a package here and I need it by *pm today. It was ordered on Nov **th and the Service "Commitment" by OnTrac was delivery on ****. It is now **** and this is a gift for a child that needs to be given this afternoon.

GetHuman4057502 did not yet indicate what OnTrac should do to make this right.

How GetHuman4057502 fixed the problem
I waited on hold for an entire hour.
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OnTrac

Customer service issue
Reported by GetHuman4057502
Dec 7th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 152 others
0 customers following this
Items needed
Who made the purchase
Tracking number

Timeline

GetHuman4057502 started working on this issue
Dec 7th, 2019 4:11pm
GetHuman4057502 confirmed the issue is fixed. Hooray!
Dec 10th, 2019 4:25pm

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