I just left old navy in town center Jacksonville Florida. I drive from Palm coast ove...

GetHuman-drslmt's customer service issue with Old Navy from December 2018

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The issue in GetHuman-drslmt's own words
I just left old navy in town center Jacksonville Florida. I drive from Palm coast over an hour away for your one day only “sale”. In the email I received it says $** jeans and $* Childrens jeans. I picked out three pair. I read the ad. No where does it say any particular type of jeans. I wait ** min in line to be told that these three pairs were $**.** each and I need to pick out different kinds. Only one type is one sale. There were no signs anywhere showing jeans that were *.**. I know it’s a one day sale but it should be Clearly marked or the cashier should of offered to get me three pairs that were on sale. I am pissed. I didn’t have time to wait in line again because the line was even longer then before so I am out time and no jeans. If this is the way old navy does business, maybe I should avoid this store. You don’t even give people the option of ordering them for delivery. Can you please make this right?

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Old Navy

Customer service issue
Reported by GetHuman-drslmt
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1665 others
0 customers following this

Timeline

GetHuman-drslmt started working on this issue
Dec 23rd, 2018 4:00pm

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