I am Old Navy Credit Card holder. I spent over $*** at my last trip to Old Navy buying...

GetHuman-deidrag's customer service issue with Old Navy from December 2018

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I am Old Navy Credit Card holder. I spent over $*** at my last trip to Old Navy buying myself a new wardrobe for the first time in * years. I typically purchase for my children or one item here or there, but I have not ever spent this much on myself at one time.**I was very excited about all of the options. I spent * hours in the store. I feel like I walked out, feeling like a million bucks, and on top of the world with excitement from all of the clothes I purchased from Old Navy. **This was less than * MONTHS AGO, and so far, THREE of my items already have tiny holes and my jeans that I spent over $** on are wearing completely different than when I purchased them. **At first, I noticed a hole in a pair of my leggings. I brushed it off because it was just one item. **Then, there was a hole in another pair of my leggings. **Third, there was a hole in my favorite SHIRT. **Finally, my jeans... I am so dissapointed OLD NAVY!!!! I have leggings from Walmart that have held up for years! I shop at JustFab online, Target, Kohls and Rue **. NOTHING in the wardrobe of an entire family of * h as any holes what so ever. **I am very dissapointed in the quality of these items. I would like for you to please replace them!!! **My name is Deidra Gross. My cell phone number is *** *** ****. I reside at *** tripp trail, royse city tx *****. This should be enough information to pull up my account. **The items that are defective are from my very last purchase at Old Navy using my card. ***. Long sleeve navy blue shirt**. black tights*leggings**. dark navy blue leggings**. size ** denim jeans**D*****@***.com**I anticipate your response. **Deidra Gross
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Old Navy

Customer service issue
Reported by GetHuman-deidrag
Dec 4th, 2018 - 2 mons ago
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GetHuman-deidrag started working on this issue
Dec 4th, 2018 3:09am