Account suspended

GetHuman-serram's Problem With the App issue with OkCupid.com from March 2019

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Help with my OkCupid.com issue
GetHuman-serram's next move: go to the OkCupid.com help center.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-serram will want to follow the link below to head to their help center. We will check on GetHuman-serram later to make sure it's all set or try to help escalate.
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman-serram's own words
log in to my account. ... Hello, i cannot access my account on android app nor my laptop. When i tried to sign in, the message appeared saying i was suspended due to violation. I believe this is a mistake, can you please help me get my account back so i can login? Thanks in advance.
I haven't broken any of the laws that are written in their agreement.
giving my account back. *account name orlgrey
I have been using this app more than * years.
I have tried emailing them but they didnt reply.
I have an issue with OkCupid.com too
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OkCupid.com

okcupid
Problem With the App issue
Reported by GetHuman-serram
Mar 30th, 2019 - 6 mons ago
I have an issue with OkCupid.com too
Fixed
Seen by 11 customers so far
Similar issue to 4986 others
0 customers following this
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Items needed
Username
Password
Email address on the account
Timeline
GetHuman-serram started working on this issue
Mar 30th 12:33pm
GetHuman-serram indicated the issue is not fixed yet.
Mar 30th 5:23pm
GetHuman-serram indicated the issue is not fixed yet.
Mar 31st 12:52pm
GetHuman-serram indicated the issue is not fixed yet.
Apr 2nd 5:37pm
GetHuman-serram indicated the issue is not fixed yet.
Apr 17th 5:19pm
GetHuman-serram indicated the issue is not fixed yet.
Apr 17th 5:20pm
GetHuman-serram indicated the issue is not fixed yet.
Apr 17th 5:21pm
GetHuman-serram indicated the issue is not fixed yet.
Apr 17th 5:23pm