How Do I Get Back a Suspended Okcupid Account?

This article discusses what to do if your OkCupid account has been suspended. It provides a list of the most likely reasons why your account was suspended, as you may not have been informed of the reason by OkCupid administrators. A description of how to appeal the suspension is given.

Adam Goldkamp is the editor / author responsible for this content.
Jan 14, 2021

If your OkCupid account was suspended, there may not be a lot you can do about it. You may not even know why it was suspended. OKCupid has some very strict rules, and if you have violated them, they may not reactivate your account. You can submit an appeal of your suspension to OkCupid, but before you do so, you should check OkCupid's guidelines and try to figure out why your account was suspended.

Check the OkCupid Community Guidelines

Here is a list of things you can do that can cause your account to be suspended.

  • Sending unsolicited sexually explicit messages.
  • Negging and other forms of harassment.
  • Hate speech.
  • Creating multiple profiles.
  • Creating a fake account.
  • Creating a joint account.
  • Posting other members' contact information.
  • Posting your own contact information.
  • Creating an account if you are under 18.
  • Extremely inappropriate offsite behavior, including but not limited to stalking, harassment, abuse, and assault.
  • Posting photos containing nudity or other sexual content.
  • Posting violent or hateful photos.
  • Posting copyrighted photos.
  • Posting photos in which you cannot be recognized.

How to Appeal Your Suspension

If you want to appeal your suspension, you will need to contact OkCupid's help forum and ask them to review your case. You can find the help forum here. Tell them everything you can about why you think the suspension was unjust, providing as much detail as possible. You might not find them to be very responsive, though, because their policy is to never tell people why their accounts were suspended. They do this in order to protect the identities of members who might have reported your behavior for a violation of the rules. If they decide to reinstate your account, they will send you an email saying that your profile has been reinstated.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Get Back a Suspended Okcupid Account?

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