I had deactivated an old account that I wasn’t happy and because OkCupid appeared to ha...

GetHuman-breewar's customer service issue with OkCupid.com from November 2018

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The issue in GetHuman-breewar's own words
I had deactivated an old account that I wasn’t happy and because OkCupid appeared to have decreased in quality. I then redownloaded the app less than a week ago and it prompted me to make a new account. I did and it let me use the same email I had used for the previous one. Well my phone needed to be restored and after that I had to redownload the app again. I went to log into my LESS THAN A WEEK OLD account and it took me to my old account that used the same email. How can I fix this?!? I was forced to miss a date because I couldn’t contact the person and we hadn’t exchanged numbers.
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OkCupid.com

Customer service issue
Reported by GetHuman-breewar
Nov 4th, 2018 - a mon ago
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GetHuman-breewar started working on this issue
Nov 4th 1:45am