I hv the OkCupid App and for some reason it is now only accessing an old profile I had...

GetHuman-bethsaue's customer service issue with OkCupid.com from October 2018

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The issue in GetHuman-bethsaue's own words
I hv the OkCupid App and for some reason it is now only accessing an old profile I had (Oceanite) and no longer accessing my current profile (a just world) or current conversations so I can’t reply or see any matches etc!! HELP! I am paying for this so pleSe fix ASAP!!!
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OkCupid.com

Customer service issue
Reported by GetHuman-bethsaue
Oct 12th, 2018 - 2 mons ago
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GetHuman-bethsaue started working on this issue
Oct 12th 6:04pm