Hello! I am an avid user of the OkCupid app for years. Been using it to converse with p...
GetHuman-ynaypro's customer service issue with OkCupid.com from September 2018
10 views | 934 similar | 0 following
Help with my OkCupid.com issue
First: share to improve GetHuman-ynaypro's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get OkCupid.com help.
The issue in GetHuman-ynaypro's own words
Hello! I am an avid user of the OkCupid app for years. Been using it to converse with people from all over the world randomly, and I have enjoyed it. I deleted my first account, now this second account had been active for more than a year, I think. Its username is worth***. Now, my concern is that I have been suspended from the site without any prior notice. Several times. It says that I have violated some terms, so I am unable to access my account due to the violation. I still would like to retrieve it, if possible. The only reason that I can think of is the multiple times of changing locations, which I think is not stated on the terms and conditions of the site. (Or my bad if it was stated, but I skipped reading or didn't understand)**After trying for weeks to log in my account and still failed everytime, I made another one in hopes that I can use the site again, but that new account is also suspended for unknown reason. I hope to get an answer about this and best if I retrieve my worth*** account. I have tried to contact the support team for the forth or fifth time, but I didn't get any response in my e-mail. It has become frustrating as I badly want to have my account back and continue using the app. **P.S. I never catfished and been me as much as possible in the app. I also use the same e-mail I will provide down below for my worth*** account. **That's all. Thank you. :) I'd be sooooo delighted if this could be resolved.
GetHuman-ynaypro did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman-ynaypro fixed the problem
We are waiting for GetHuman-ynaypro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common OkCupid.com customer problems.