That prevented me from logging on - Log on - It said that I had violated terms and conditions

GetHuman610124's customer service issue with OkCupid.com from April 2018

Help with my OkCupid.com issue
The issue in GetHuman610124's own words
Log on ... That prevented me from logging on
It said that I had violated terms and conditions
Tell me what I did wrong, as I’ve not done anything different. Then restore my profile and allow full usage.
I have an issue with OkCupid.com too
How GetHuman610124 fixed the problem
We are waiting for GetHuman610124 to fix the problem and share the solution with the rest of us customers.
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OkCupid.com

Unable to log onto OKC
Customer service issue
Reported by GetHuman610124
Apr 19th, 2018 - 7 mons ago
I have an issue with OkCupid.com too
Not resolved
Seen by 9 customers so far
Similar issue to 2014 others
0 customers following this
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Timeline
GetHuman610124 started working on this issue
Apr 19th 12:40am
GetHuman610124 indicated the issue is not fixed yet.
Apr 19th 2:02am
GetHuman610124 indicated the issue is not fixed yet.
Apr 19th 2:04am
GetHuman610124 indicated the issue is not fixed yet.
Apr 20th 6:14am