OfferUp Customer FAQ

OfferUp is a mobile-only marketplace allowing users to buy and purchase items they like. Buyers can scroll through images of items...

If you are wondering if OfferUp is currently down, the answer is no. The C2C marketplace is up and running, and you can continue to...

The issues you may face on your OfferUp app vary in degree and type.Keep reading for some helpful tips on how to get help.

OfferUp is a free, mobile-only platform that allows users to buy and sell items directly with each other. The main benefits of using...

This article explains how to set up an OfferUp account. On the Home Page, click the link in the upper-right hand that says "Sign Up"....

In this article, we are going to present all of the necessary steps to you that will allow you to delete your OfferUp account effectively...

This article will help you deactivate your OfferUp account. After you have successfully logged in to your OfferUp account, scroll down...

Whether your OfferUp account is hacked or deactivated, it is possible to recover it with these helpful tips.

OfferUp is an online platform that gives users a way to buy and sell items in their local area. All users must follow the OfferUp posting...

When meeting a seller on OfferUp, it is important to prioritize your safety. Here are some key precautions to take: 1. Choose a public location: Always meet in a well-populated and well-lit area, preferably during daylight hours. Select a location like a coffee shop or shopping mall where you feel secure. 2. Bring a friend: Consider taking a companion along, as there is safety in numbers. Having someone with you can discourage any potential fraud or scams. 3. Inspect the item thoroughly: Examine the item carefully before completing the transaction. Ensure it matches the description and is in the expected condition. 4. Trust your instincts: If something feels off or suspicious about the seller or the transaction, trust your gut. You can always choose to walk away. 5. Inform a trusted person: Share the details of your meeting with a family member or a friend. Let them know the time, location, and any other relevant information for your safety. Remember, your safety is paramount. If a situation seems uncomfortable, feel free to decline the meeting or report any concerns to OfferUp for further assistance....

If you bought something through the platform and you don't get what you expected, you can initiate the refund process to ensure that...

If you are unable to get your money from OfferUp after a purchase, you should contact the customer support team with these helpful...

OfferUp accepts various payment methods to make transactions convenient and secure for its users. The accepted payment methods include...

Being unable to send messages to sellers on OfferUp can be a huge inconvenience. Read these tips for assistance.

This guide was designed to assist you with resetting your OfferUp password so that you can successfully log back into your account....

No, currently OfferUp only supports local buying and selling within the United States. Buying and selling internationally is not possible...

Yes, you can negotiate the price with a seller on OfferUp. OfferUp is designed to facilitate communication between buyers and sellers,...