Your allowing us to ship that is awesome. You were * stars to me but now after the entire last week, I'm losing my faith in you. There has got to be a better contacting source especially since we can ship and you collect a fee it only makes sense.

GetHuman-lifesab's customer service issue with OfferUp from August 2018

Help with my OfferUp issue
The issue in GetHuman-lifesab's own words
DO EVERYTHING POSSIBLE...SHIP, CONTACT and COMMUNICATE with sellers and buyers and FEEDBACK!! ... First off help desk never has worked I get a sad face Everytime. Now no one has gotten messages, I'm not getting messages and no one has looked at my stuff for over a week. Then I tried sending this through their contact help page on app and I'm tired of sending and then the sad face error and then I have to send it through the community thing, idk. This is for them I copied this time so I will just paste**Hello, I am wondering if something is wrong. My stuff hadn't been looked at for a week. That is odd. I ran into a situation that I brought to your attention and I'm wondering if that person could have done something? Also I'm not agreeing with my feed back. Some people can pull the moves when they show up. I have been afraid to look at it because it's going to be upsetting. How do we view the feed back? By clicking on the Star? Please help me out. I'm moving in a few days and needed to down size and I didn't get one message or look all last week! Please help. I'm going to see if this message sends because Everytime it gave me an error and to try again. It has happened * times so I then have to go to a listing an get help. This time I'm going to copy it because it's not good to type all of a message to have it gone. Please help with this also. My post office is awful service. They don't pick up a scheduled pick up. And sometimes if they purchase Saturday then Sunday shouldn't count as one of the three days. I sent a message to the lady who bought the Tom's shoes I'm selling and I never heard back it was in regards to the shipping taking a little longer. I don't have any new messages but the money is still waiting. Please help because this is a bummer. Thank you so much!
I couldn't get help easy and this week non at all. I recieved messages like two announcements.
Getting me back to making some money, PLEASE. ALSO let others know of issues so we don't look bad.
* or * years a member but actually selling about * years **** selling and **** buying
No and I tried but couldn't. I was pretty happy until this week and now I'm losing the faith and haven't sold anything at a time I'm moving and needed to downsize. ** Back at you offer up for all the failed message and to see that sad face is not comforting. It's maddening sometimes. This has been a problem for a long time(failed help message to get help)!!
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OfferUp

App, messaging and contacting offer up for help
Customer service issue
Reported by GetHuman-lifesab
Aug 11th, 2018 - 7 mons ago
I have an issue with OfferUp too
Fixed
Seen by 8 customers so far
Similar issue to 1221 others
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Timeline
GetHuman-lifesab started working on this issue
Aug 11th, 2018 6:15pm
GetHuman-lifesab indicated the issue is not fixed yet.
Aug 11th, 2018 6:20pm
GetHuman-lifesab indicated the issue is not fixed yet.
Aug 27th, 2018 9:57pm
GetHuman-lifesab indicated the issue is not fixed yet.
Aug 27th, 2018 9:57pm
GetHuman-lifesab indicated the issue is not fixed yet.
Aug 28th, 2018 8:43am