I am the president of our HOA and have been a supporter of ND. I have contacted our Lea...

GetHuman-jporcell's customer service issue with Nextdoor.com from May 2018

Help with my Nextdoor.com issue
The issue in GetHuman-jporcell's own words
I am the president of our HOA and have been a supporter of ND. I have contacted our Lead on several occasions to have a person removed who never should have been on the site to begin with. This individual only rented a room in our community and how she got on the site to begin with is beyond me. Our Lead tells me that you had little concern for this issue and would not remove this individual. I don't understand how someone who does not reside in our community is allowed to remain on the site since this is a violation of your own safety policy regarding verifying addresses. I have received a complaint from one of our residents that this individual has been "stalking" her on ND. If you do not remove this person I will have no recourse but to alert our community of this flagrant safety violation of your own policy and suggest discontinuing use of your site. Due to the "stalking" complaint I will also have to file a report with the Post Falls police. I take the safety of our residents very seriously, as should you. *Community: Tullamore*Lead: Nathan Herbst*Person to be removed: Emily Cox*Reason for removal: Not a resident*stalking*My name: Joseph Porcello*Position: HOA President*Phone: *** ***-*****email: *****@***.com
GetHuman-jporcell did not yet indicate what Nextdoor.com should do to make this right.
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How GetHuman-jporcell fixed the problem
I just kept harassing them until they fixed it.
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Nextdoor.com

Customer service issue
Reported by GetHuman-jporcell
May 22nd, 2018 - 6 mons ago
I have an issue with Nextdoor.com too
Fixed
Seen by 6 customers so far
Similar issue to 626 others
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Timeline
GetHuman-jporcell started working on this issue
May 22nd 7:29pm
GetHuman-jporcell indicated the issue is not fixed yet.
May 23rd 5:23am
GetHuman-jporcell indicated the issue is not fixed yet.
May 23rd 8:43pm
GetHuman-jporcell confirmed the issue is fixed. Hooray!
May 26th 1:48am