(* *********) I ordered a product one time and now surprisingly I found that * were ord...

GetHuman-sembirab's customer service issue with Newegg from January 2019

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The issue in GetHuman-sembirab's own words
I was trying to cancel it from the moment I found out that another order had been placed. ... (* *********) I ordered a product one time and now surprisingly I found that * were ordered by me (the second one: * *********). I did order it twice but I did this just because the website wrote to me at the first time that a problem in the order had occurred and when I looked at my orders there really wasn't anything there, so I ordered it again, and after placing the second order I checked in my orders and only the second one was there.. until now I guess..
I would like the order to be canceled and to get a refund.
I have an issue with Newegg too
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Newegg

* *********, * *********
Customer service issue
Reported by GetHuman-sembirab
Jan 6th, 2019 - 4 mons ago
I have an issue with Newegg too
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Seen by 3 customers so far
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Timeline
GetHuman-sembirab started working on this issue
Jan 6th 3:14am