I bought the neutrogena healthy skin pressed powder and it was missing the applicator p...

GetHuman-hollypor's Complaint issue with Neutrogena from December 2019

Help with my Neutrogena issue
First: share to improve GetHuman-hollypor's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hollypor may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-hollypor's own words
I bought the neutrogena healthy skin pressed powder and it was missing the applicator pad. Normally I wouldn’t even consider this an issue but this is not a cheap product ($**ish) so to be missing the part to actually be able to use it was problematic.

GetHuman-hollypor did not yet indicate what Neutrogena should do to make this right.

How GetHuman-hollypor fixed the problem

We are waiting for GetHuman-hollypor to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Neutrogena's attention and get better help faster. Tap below to get started.
Having Neutrogena issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Neutrogena

Complaint issue
Reported by GetHuman-hollypor
Dec 31st, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 19 others
0 customers following this

Timeline

GetHuman-hollypor started working on this issue
Dec 31st, 2019 9:08pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies