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Neutrogena Customer FAQ

Top Answers & How-to Guides

What is Neutrogena's Phone Number?

The question we are asked most often is about how to talk to Neutrogena customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use Neutrogena products if I have a specific skin condition?

Yes, Neutrogena offers a wide range of products suitable for various skin conditions. Our products are developed in collaboration with...
Ask any question you have about Neutrogena customer service, get an answer now.
Contact Neutrogena customer service

Products

What is Neutrogena known for?

Neutrogena is widely recognized for its exceptional skincare products. Renowned for its commitment to dermatologist-recommended solutions,...
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What are the best Neutrogena products for acne-prone skin?

For acne-prone skin, Neutrogena offers a range of effective products. The best options include Neutrogena Oil-Free Acne Wash, a gentle...
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Purchase

Where can I purchase Neutrogena products?

You can purchase Neutrogena products from various outlets, both online and in-store, for your convenience. Neutrogena products are...
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Safety

Are Neutrogena products safe for sensitive skin?

Yes, Neutrogena products are safe for sensitive skin. We understand that sensitive skin requires gentle care, and all our products...
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Do Neutrogena products contain any harsh chemicals?

No, Neutrogena products do not contain any harsh chemicals. At Neutrogena, we prioritize the health and well-being of our customers....
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Can Neutrogena products be used on children?

Yes, Neutrogena products can be used on children. Neutrogena offers a range of products that are specially formulated to be gentle...
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Are Neutrogena products suitable for all skin types?

Yes, Neutrogena products are formulated to cater to a diverse range of skin types. Our extensive range of products includes various...
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Testing

Does Neutrogena test on animals?

No, Neutrogena does not test its products on animals. As a brand committed to animal welfare, Neutrogena is proud to be cruelty-free...
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Results

How long does it take to see results from using Neutrogena products?

The timeframe to witness visible results from using Neutrogena products may vary depending on several factors, including the specific...
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Expiration

Do Neutrogena products have an expiration date?

Yes, Neutrogena products do have an expiration date. The shelf life of our products varies depending on the specific item. To ensure...
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Skin Conditions

Can I use Neutrogena products if I have a specific skin condition?

Yes, Neutrogena offers a wide range of products suitable for various skin conditions. Our products are developed in collaboration with...
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Help me with my Neutrogena customer service issue

Ask any question you have about Neutrogena customer service. We will do our best to get you answers right away.
We look to the Neutrogena issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Neutrogena issues reported to GetHuman
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