I recently had issues with my Netflix and I thought it was weird that it had signed me...

GetHuman2210853's customer service issue with Netflix from February 2019

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Help with my Netflix issue
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The issue in GetHuman2210853's own words
I recently had issues with my Netflix and I thought it was weird that it had signed me out completely so it gave my option to sign in or get ** days free so the ** days free is what I went with seeing that netflix hadn’t taken my payment out and didn’t know what was going on. It was after I accessed my bank account to see that it was taken out so I called tech support and told them what happened and didn’t want to pay for * accounts the guy told me they had cancelled my old one cause the email was invalid and would put the money back into my account which it was. I don’t check my bank acct every day but I get on today and the money was put in and taken out just a few hours later which was on the **th and is now the **th and I have overdraft fees now thanks to the mess up on your end. I called again after seeing this and all the guy told me was things weren’t handled that day and will take my *-** business days to be put back into my account. That’s not good enough for me because I don’t think I should have to pay these fees due to people obviously not being able to do their job there. What can you do about this? My fees are more than what I pay for my actual Netflix acct.
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Netflix

Customer service issue
Reported by GetHuman2210853
Feb 15th, 2019 - 9 mos ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 21999 others
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Timeline
GetHuman2210853 started working on this issue
Feb 15th 12:29am