I have been having a payment taken from my bank account for some time now*but I’ve neve...

GetHuman4389570's Billing issue with Netflix (UK) from February 2020

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The issue in GetHuman4389570's own words
I have been having a payment taken from my bank account for some time now*but I’ve never used the service or signed up to it. I have informed you of this on * occasions yet you are still taking the payments. If you do not stop taking these unauthorised payments you will leave me with no choice but to take this matter further. I have asked my bank for help. They advised me to give you ** days to confirm you will no longer be taking money from my bank and a date that you will be refunding the unauthorised payments on. This is now my ** days notice to you. My bank account ends in **** it’s Santander in the names of John and Rachael wholey. Can I also ask where you obtained my bank or account details from?

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Netflix (UK)

Billing issue
Reported by GetHuman4389570
Feb 23rd, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 631 others
0 customers following this
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Timeline

GetHuman4389570 started working on this issue
Feb 23rd 10:49pm
GetHuman4389570 indicated the issue is not fixed yet.
Feb 23rd 10:49pm
GetHuman4389570 indicated the issue is not fixed yet.
Feb 23rd 10:49pm