Hi, my ** y*o Mother fell (assisted living) and I need to make a clip.*All I need is a...

GetHuman837438's customer service issue with Nest from June 2018

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The issue in GetHuman837438's own words
Hi, my ** y*o Mother fell (assisted living) and I need to make a clip.*All I need is a * minute video - I am unable, (don't know how) to create.*I get a message that it's over * hours & I have to delete previous clips.*On Dropcam, I was able to type*adjust the exact time, The blue bars do not move to the time I need.*Can you please teach me how to make this clip? I need to send to caregivers. Thank You. Elizabeth Zanoff (*:**)
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Nest

Customer service issue
Reported by GetHuman837438
Jun 30th, 2018 - a yr ago
I have an issue with Nest too
Not resolved
Seen by 3 customers so far
Similar issue to 235 others
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Timeline
GetHuman837438 started working on this issue
Jun 30th, 2018 7:57pm