I cannot access my online banking account due to fraud that's happened to my account an...

GetHuman4917066's Complaint issue with Navy Federal Credit Union from June 2020

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The issue in GetHuman4917066's own words
I cannot access my online banking account due to fraud that's happened to my account and my account got permanently restricted to a "credits only" account. I can't pay any of my bills along with make purchases on what I need to make. The representatives don't want to have to do anything with my account and therefore have decided not to. It's really frustrating that I can't use my account for anything and I have to worry about how I'm going to get food and pay my bills. If you guys don't want to have to do anything for my account then the least you guys can do is to let me close my account...

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Navy Federal Credit Union

Complaint issue
Reported by GetHuman4917066
Jun 5th, 2020 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 181 others
0 customers following this

Timeline

GetHuman4917066 started working on this issue
Jun 5th 7:17pm
GetHuman4917066 indicated the issue is not fixed yet.
Jun 6th 1:59am
GetHuman4917066 indicated the issue is not fixed yet.
Jun 11th 9:49pm
GetHuman4917066 indicated the issue is not fixed yet.
Jun 11th 10:19pm
GetHuman4917066 indicated the issue is not fixed yet.
Jun 11th 10:19pm
GetHuman4917066 indicated the issue is not fixed yet.
Jun 11th 10:34pm
GetHuman4917066 indicated the issue is not fixed yet.
Jun 13th 7:30pm