I'm contacting you in hopes to find a solution to pay off our loans. We know we haven...

GetHuman-liezelhr's customer service issue with Navient from December 2018

Help with my Navient issue
The issue in GetHuman-liezelhr's own words
I'm contacting you in hopes to find a solution to pay off our loans. We know we haven't been up to date on repayment but now seems like a good place to start than never. We are still struggling to be financially stable and fully pay back everything, but we would like to know what is the lowest possible amount we could pay back every month. We'd like to start there and then when we are more financially stable we could increase the amount.
GetHuman-liezelhr did not yet indicate what Navient should do to make this right.
I have an issue with Navient too
How GetHuman-liezelhr fixed the problem
We are waiting for GetHuman-liezelhr to fix the problem and share the solution with the rest of us customers.
Please help with my Navient issue
Do you have a customer issue as well?
We can help you get Navient's attention and get better help faster. Tap below to get started.
Having Navient issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Navient email you?
This email address isn't valid

Navient

Customer service issue
Reported by GetHuman-liezelhr
Dec 4th, 2018 - 2 mons ago
I have an issue with Navient too
Fixed
Seen by 3 customers so far
Similar issue to 498 others
0 customers following this
Items needed
Name on account
Billing address
Email address on the account
Account number
Your birthday
Timeline
GetHuman-liezelhr started working on this issue
Dec 4th, 2018 7:47am
GetHuman-liezelhr indicated the issue is not fixed yet.
Dec 11th, 2018 6:31am