I'm contacting you in hopes to find a solution to pay off our loans. We know we haven...

GetHuman-liezelhr's customer service issue with Navient from December 2018

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The issue in GetHuman-liezelhr's own words
I'm contacting you in hopes to find a solution to pay off our loans. We know we haven't been up to date on repayment but now seems like a good place to start than never. We are still struggling to be financially stable and fully pay back everything, but we would like to know what is the lowest possible amount we could pay back every month. We'd like to start there and then when we are more financially stable we could increase the amount.
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Customer service issue
Reported by GetHuman-liezelhr
Dec 4th, 2018 - 2 mons ago
I have an issue with Navient too
Seen by 3 customers so far
Similar issue to 498 others
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GetHuman-liezelhr started working on this issue
Dec 4th, 2018 7:47am
GetHuman-liezelhr indicated the issue is not fixed yet.
Dec 11th, 2018 6:31am