Im just calling to increase an automatic payment for my monthly loan. I’m*Having issues...

GetHuman1173194's customer service issue with Navient from September 2018

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The issue in GetHuman1173194's own words
Im just calling to increase an automatic payment for my monthly loan. I’m*Having issues doing it online.
GetHuman1173194 did not yet indicate what Navient should do to make this right.
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Navient

Customer service issue
Reported by GetHuman1173194
Sep 20th, 2018 - 2 mons ago
I have an issue with Navient too
Not resolved
Seen by 4 customers so far
Similar issue to 325 others
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Timeline
GetHuman1173194 started working on this issue
Sep 20th 9:42pm