i don't know how to do that - pay a bill on student loans - i need to fix my credit

GetHuman612818's customer service issue with Navient from April 2018

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Help with my Navient issue
Before contacting them, items GetHuman612818 may need:
Name on account, Billing address, Email address on the account, Account number, and Your birthday
GetHuman612818's next move: have a Navient rep call.
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The issue and preferred resolution, in GetHuman612818's own words:
pay a bill on student loans ... i don't know how to do that
i need to fix my credit
talking to a representative, setting up payment plan, getting it paid off
Help with my Navient issue
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Navient

credit karma
Customer service issue
Reported by GetHuman612818
Apr 19th, 2018 - 3 mons ago
I have an issue with Navient too
Not resolved
Seen by 2 customers so far
Similar issue to 201 others
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Timeline
GetHuman612818 started working on this issue
Apr 19th 9:17pm