I paid for three phones on May **. For some unknown reason I was charged for three. I o...

GetHuman713204's customer service issue with NET 10 from May 2018

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If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman713204's own words
I paid for three phones on May **. For some unknown reason I was charged for three. I only wanted ONE. Net ** sent me three. I kept one. I never took the two other two cell phones out of the post office. I wrote on the boxes return to sender and gave them immediately back to the postal clerk on May **, **** at **:** am CST. I just want my credit card account credited for the two cell phones I returned to you. (***.**) The order number were *******, ******* and *******. The S*N number on the cell phone I kept is: ************. I have been a loyal customer of NET ** for a while. I should not be having this much trouble to get this refund credited back to my account. Thank you in advance for your immediate to this matter. I have spoke to your customer service dept. for three days, but too no positive satisfaction to me.
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NET 10

Customer service issue
Reported by GetHuman713204
May 24th, 2018 - 8 mons ago
I have an issue with NET 10 too
Seen by 4 customers so far
Similar issue to 127 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman713204 started working on this issue
May 24th, 2018 1:01am
GetHuman713204 indicated the issue is not fixed yet.
May 24th, 2018 9:59am