Myntra Customer FAQ

If the product you received does not match the order details and description, it is typically eligible for an exchange or return. Please ensure you have all relevant details like order number, product description, and any photos showing the mismatch. The delivery personnel should assist with the exchange process. If you face any issues, refer to the link on this page for the most up-to-date contact information to resolve your concern.

To request a refund for a charge on Myntra, you need to initiate a return for the item you purchased. Once the item is returned and accepted by Myntra, the refund process will begin. Typically, the refund is processed back to the original payment method within a few business days. Please ensure that you follow the return policy and guidelines specified on the Myntra website for a smooth refund process.

If you have placed an order but haven't received a confirmation, please check your spam or junk folder in your email. Sometimes, confirmation emails can end up there. If you see that the amount has been deducted from your bank account, it might be a processing delay. Rest assured, the order should be processed eventually. You can find the most up-to-date contact information right here on this page to reach out for specific assistance regarding your order.

Sorry to hear about this situation! If the item you received doesn't have a price tag, it won't be eligible for a return, as per Myntra's return policy. However, if the item arrived without a tag even though it should have one, there may be an error. We recommend raising the issue again within 24 hours of receiving the product. Myntra customer service will investigate the matter and should be able to resolve it favorably as it seems to be an error from their end. Please bear with us as we try to address this issue.

We're sorry to hear that you're having this issue. At Myntra, we strive to provide a seamless delivery experience. We recommend that you lodge a formal complaint in your Myntra account under the 'My Orders' section against the specific order. Our customer support team will go through your feedback and take necessary actions at the earliest to prevent such experiences in the future. Your satisfaction is our top priority.