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Myntra Customer FAQ

Top Answers & How-to Guides

How do I Contact Myntra Customer Service?

The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is it possible to shop on Myntra from outside of India?

Yes, it is absolutely possible to shop on Myntra from outside of India. Myntra offers international shipping to many countries worldwide,...
Ask any question you have about Myntra customer service, get an answer now.

Recent Myntra Customer Questions

Placed an order but Confirmation not received. Amount is also deducted from my bank a/c

If you have placed an order but haven't received a confirmation, please check your spam or junk folder in your email. Sometimes, confirmation emails can end up there. If you see that the amount has been deducted from your bank account, it might be a processing delay. Rest assured, the order should be processed eventually. You can find the most up-to-date contact information right here on this page to reach out for specific assistance regarding your order.
Asked Oct 1, 2024 12:57 PM

I have received a product with no tags but the myntra refund mechanism rejected my return request, what do I do? It's not my fault that the product was without any tag.

Sorry to hear about this situation! If the item you received doesn't have a price tag, it won't be eligible for a return, as per Myntra's return policy. However, if the item arrived without a tag even though it should have one, there may be an error. We recommend raising the issue again within 24 hours of receiving the product. Myntra customer service will investigate the matter and should be able to resolve it favorably as it seems to be an error from their end. Please bear with us as we try to address this issue.
Asked Jun 10, 2024 4:29 PM

The delivery agent was rude he said he won't deliver my order and it has been rescheduled and this has happened twice. What do I do

We're sorry to hear that you're having this issue. At Myntra, we strive to provide a seamless delivery experience. We recommend that you lodge a formal complaint in your Myntra account under the 'My Orders' section against the specific order. Our customer support team will go through your feedback and take necessary actions at the earliest to prevent such experiences in the future. Your satisfaction is our top priority.
Asked Jun 9, 2024 9:30 AM

I have not received my refund yet

We are sorry to hear that you haven't received your refund yet. Refunds on Myntra usually take around 7-10 business days after the pickup of the returned product or after the cancellation request is received. This might vary depending on your bank or payment processor. Remember that the amount is refunded to the payment mode that you used during the purchase. If you've checked your account and it's been over 10 business days since the return, consider getting in touch with your bank. There could be some delay from their end. If the bank doesn't see any pending transfers, please reach out to Myntra's support team. They will be able to provide a detailed help concerning your refund.
Asked Jun 2, 2024 12:03 AM

I need email Id of Myntra customer support

Apologies for any confusion, but we typically don't provide direct contact information in this space. However, you can find the most up-to-date contact information, including email and other support options, right here on this page you are viewing currently. It's easy and convenient to connect with Myntra for any queries or assistance you require.
Asked May 29, 2024 12:43 PM

Help me with my Myntra customer service issue

Order Tracking

How Do I Track an Order with Myntra?

There are two ways to track orders with Myntra:Heres some helpful tips to assist you.

Can I track multiple orders on Myntra at once?

Yes, you can track multiple orders on Myntra at once. Myntra provides a convenient and user-friendly interface that allows customers...

Refunds and Returns

How Do I Get Myntra to Refund a Charge?

If you are not happy with your order on Myntra, you can return it and request a refund with these helpful tips.

What do I do if there's a problem with my Myntra order?

If you recieved your Myntra order and something isn't right or something is missing, there are steps you need to take to get the order...

How Do I Return an Item to Myntra?

If you aren't satisfied with the product that you receive, you can easily return it and seek refund or exchange with these helpful...

How do I report a missing order with Myntra?

Accidents can happen when it comes to deliveries and sometimes that packaging you've been waiting for never shows up and can go missing....

How long does it take to receive a refund from Myntra?

The refund process at Myntra typically takes around 7-10 business days. Once the return request is initiated, it undergoes a thorough...

Can I exchange an item purchased on Myntra?

Yes, you can exchange an item purchased on Myntra. Myntra offers a hassle-free exchange policy within a specified time frame. If you...

Is it possible to shop on Myntra from outside of India?

Yes, it is absolutely possible to shop on Myntra from outside of India. Myntra offers international shipping to many countries worldwide,...

Payment Methods

What payment methods are accepted on Myntra?

Myntra accepts multiple payment methods to ensure convenient and secure transactions for its customers. You can make payments on Myntra...

Return Policy

What is Myntra's return policy?

Myntra has a customer-friendly return policy to ensure utmost satisfaction. If you are unsatisfied with your purchase, you can easily...

Shipping

Are there any shipping charges on Myntra?

No, there are no shipping charges on Myntra for orders above a certain value. Myntra offers free shipping for all orders over Rs. 1199....

Order Amendments

Can I amend my order after it has been placed on Myntra?

Yes, it is possible to amend your order after it has been placed on Myntra, but only within a certain time frame. Myntra allows you...
We look to the Myntra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Myntra issues reported to GetHuman
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