I canceled my subscription back last year. I never received a confirmation email from y...
GetHuman2213636's customer service issue with MoviePass from February 2019
Help with my MoviePass issue
First: share to improve GetHuman2213636's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2213636's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman2213636 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2213636's own words
I canceled my subscription back last year. I never received a confirmation email from you about the cancellation. I went on the app and it said my subscription was activated! That my next payment would be taken out march *! I do not want movie pass.! I do Not want nor authorize for you to remove any money or payment from my checking account! I had the yearly subscription and I and my husband both had nothing but trouble with both of our subscription. I don't want nor will pay for this service! My information is Tammy Bandy. Card * **** **** **** **** . Please cancel this card and subscription to movie pass now! Thank you
GetHuman2213636 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman2213636 fixed the problem
We are waiting for GetHuman2213636 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.