What happens if I forget or lose my MoviePass card?

Asked a year ago
If you happen to forget or lose your MoviePass card, worry not! MoviePass understands that accidents can occur. Simply log into your MoviePass app, head to the "Account" tab, and select the "Card" option to report your lost card. MoviePass will promptly deactivate the lost card, preventing unauthorized use. While waiting for your new card to arrive, you can use your app to check in to theaters and purchase tickets. At the theater, just show your e-ticket confirmation to gain entry. Once your replacement card arrives, activate it through the app and begin enjoying movies again the traditional way. Remember, always take care of your MoviePass card, but if it goes missing, MoviePass has you covered!
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact MoviePass?

If you need to talk to MoviePass customer service, now that you have the answers that you needed, click the button below.
Contact MoviePass

MoviePass

Find a list of many popular MoviePass questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
MoviePass Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!