What do I do if my MoviePass card is charged incorrectly?

If a MoviePass card has been charged incorrectly, the first step is to review the transaction details to ensure that the charge does not correspond to any recent movie bookings or subscription renewals. It is important to verify that no unauthorized transactions have taken place. Following this, the next course of action is to gather any relevant documentation, such as receipts or screenshots that illustrate the discrepancy in charges. While MoviePass does not provide customer support directly through this platform, it is recommended to check the official MoviePass website for guidance on disputing charges. There, you may find information regarding their policies and procedures for addressing billing issues. Typically, it is advisable to articulate the issue as clearly as possible if there is a contact form or email support service available on the website. In the message, include pertinent details such as the date of the transaction, the amount charged, and specific information regarding the incorrect charge. Patience and understanding are crucial, as resolving billing issues can sometimes take time. Staying informed by reviewing the website regularly may help in staying updated on any changes to the process.