What a scam!! I have tried * times to see a movie! Today, I wanted to see The Grinch...

GetHuman-srhanson's customer service issue with MoviePass from November 2018

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The issue in GetHuman-srhanson's own words
What a scam!! I have tried * times to see a movie! Today, I wanted to see The Grinch. Moviepass showed a **:** showing. At **:** the option changed to the *:** PM showing!! This is a total joke! I have NO way to see a movie. I can only check in ** mins prior to my show, yet the option goes away ** mins prior to the show?!?!? No way to reach a LIVE agent EVER! This is a total scam and I will be requesting a total refund of my subscription for myself and my * family members!! Why is this happening? What is the solution to the APP malfunction?!
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Customer service issue
Reported by GetHuman-srhanson
Nov 27th, 2018 - 9 mons ago
I have an issue with MoviePass too
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Seen by 19 customers so far
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GetHuman-srhanson started working on this issue
Nov 27th, 2018 7:36pm