I never received my card. I requested to cancel the account and a refund. However, inst...
GetHuman-ebonymc's customer service issue with MoviePass from July 2018
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The issue in GetHuman-ebonymc's own words
I never received my card. I requested to cancel the account and a refund. However, instead of receiving a refund, a second payment was deducted from my debit card. Another request was sent requesting a refund. Yesterday I received an email that there was an attempt to process a third payment. I contacted the customer service number only to hear a greeting stating the system is down. This is unacceptable and I need a full refund on both payments that were deducted from my account!!
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