My husband and I received Moviep*** as a gift from our sons. We have separate accounts...

GetHuman762367's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
My husband and I received Moviep*** as a gift from our sons. We have separate accounts on separate email addresses. I use my iPhone to get both our tickets at the theater. Last Sunday, June *rd, we went to see Adrift at the Park Plaza Theatre in Buellton, CA. My husband was able to get his ticket, but mine didn't work. It kept processing forever & then said "something went wrong, try again later". I tried at least * more times and it still didn't work. Please help!
I trust that MoviePass will make this right and come up with a resolution that is fair.
Help with my MoviePass issue
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MoviePass

Customer service issue
Reported by GetHuman762367
Jun 8th, 2018 - 2 mons ago
I have an issue with MoviePass too
Fixed
Seen by 12 customers so far
Similar issue to 284 others
0 customers following this
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Timeline
GetHuman762367 started working on this issue
Jun 8th 5:47am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:42am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:48am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:50am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:51am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:52am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:54am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:55am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:56am