My husband and I received Moviepass as a gift from our sons. We have separate accounts...

GetHuman762367's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
The issue in GetHuman762367's own words
My husband and I received Moviepass as a gift from our sons. We have separate accounts on separate email addresses. I use my iPhone to get both our tickets at the theater. Last Sunday, June *rd, we went to see Adrift at the Park Plaza Theatre in Buellton, CA. My husband was able to get his ticket, but mine didn't work. It kept processing forever & then said "something went wrong, try again later". I tried at least * more times and it still didn't work. Please help!
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MoviePass

Customer service issue
Reported by GetHuman762367
Jun 8th, 2018 - 4 mons ago
I have an issue with MoviePass too
Fixed
Seen by 12 customers so far
Similar issue to 284 others
0 customers following this
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Timeline
GetHuman762367 started working on this issue
Jun 8th 5:47am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:42am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:48am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:50am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:51am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:52am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:54am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:55am
GetHuman762367 indicated the issue is not fixed yet.
Jun 12th 4:56am