I tried to use my Movie Pass at Old Mill Playhouse Theater in The Villages, but my phon...
GetHuman751893's customer service issue with MoviePass from June 2018
Help with my MoviePass issue
First: share to improve GetHuman751893's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman751893's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman751893 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman751893 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman751893's own words
I tried to use my Movie Pass at Old Mill Playhouse Theater in The Villages, but my phone was dead so left the cards when I paid for ticket with a credit card...either left cards there or dropped them...checks several times thermand every other possible place I went to afterwards...no one has turned them in...I can get a new Villages ID card but fear someone may use my Movie Pass...I would like to cancel it and get a new card. I pay it by Pay Pal automatically. Thank you for any advice on steps to take...*Kathleen M Wilson*****Forest Acres Drive*The Villages, Florida *********-***-**********@***.com
GetHuman751893 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman751893 fixed the problem
We are waiting for GetHuman751893 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.