We came from san Bernardino, California,checked in Motel * Vegas IDK wich one,*am, ti...

GetHuman-jerilynr's customer service issue with Motel 6 from October 2019

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The issue in GetHuman-jerilynr's own words
We came from san Bernardino, California,checked in Motel * Vegas IDK wich one,*am, tired,exhausted. The drive itself is usually ok, however last nite terrible wind storm **% had to white knuckle just to maintain safe navigation and speed.Dust and sand blowing and pelting the traffic. We are supposed to checkout at **. We are ** and ** and disabled. We live on a strict budget with Social Security income .All we ask is a later check out time,we are loyal customers you have a great pet program, but your checkout policy is unsatisfactory, front desk people have unprofessional attitudes, treating us as though we're trash, can you help? We want to check out by *pm. Same hours for room, just different times, even if it's not " Policy " please make individual exceptions to accommodate tired traveler. Please help both of us are exhausted we still have a long drive ahead of us,my Mom is in Cincinnati, Ohio

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Motel 6

Customer service issue
Reported by GetHuman-jerilynr
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2807 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman-jerilynr started working on this issue
Oct 28th, 2019 4:31pm
GetHuman-jerilynr indicated the issue is not fixed yet.
Oct 29th, 2019 3:06am
GetHuman-jerilynr indicated the issue is not fixed yet.
Oct 30th, 2019 5:38pm