To whom it may concern, I was given someone else room key on July **th ****..I called t...

GetHuman3346704's Refund issue with Motel 6 from August 2019

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The issue in GetHuman3346704's own words
To whom it may concern, I was given someone else room key on July **th ****..I called the front decks and was told by the manger Shirley to come back down, she changed the room from *** to *** but didn't change it in the computer..I left and they put my * month pregnant daughter and my * year old granddaughter out of the hotel saying that it was not paid for..All of this happened when then a ** minutes..I told them to give me back my $**.** and I will go to another hotel and thats what I did.Today I called and they told me that they decided not to refund me because I had been in the hotel all day and that was a lie..I went to another hotel within that hour..I have called my credit card fraud department and put in a claim..WHAT MOTEL * IN BROOKLYN NEED TO DO IS STOP THE SALES OF DRUGS, STOP THE SALES OF WOMEN SALEING THEIR BODY'S, STOP ALL OF THE HANGING AROUND AT THE FRONT COUNTER WHEN PEOPLE ARE CHECKING IN..THE PEOPLE AT THE FRONT DECKS ARE VERY DISRESPECTFUL..I WANT MY MONEY BACK TODAY..JULY **ST ****.

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Motel 6

Refund issue
Reported by GetHuman3346704
Aug 1st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2638 others
0 customers following this

Timeline

GetHuman3346704 started working on this issue
Aug 1st, 2019 12:56am