Address: **** Chef Menteur Highway, New Orleans, LA**Problem: we booked it for * nights...

GetHuman-rebelnae's customer service issue with Motel 6 from March 2019

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The issue in GetHuman-rebelnae's own words
Address: **** Chef Menteur Highway, New Orleans, LA**Problem: we booked it for * nights because the pictures online seemed comforting. We get there and the lobby smells like marijuana. They didn't have a king or queen bed when we got to our room. The room smelt like an ash tray. There wasn't any towels or wash cloths. The bed had stains all over it. And so did the floor. We asked for a refund and was told to come back at * a.m. the next morning. We get here at * a.m. and the staff is very rude to us and doesn't want to give us a refund. Thanks in advance.
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Motel 6

Customer service issue
Reported by GetHuman-rebelnae
Mar 27th, 2019 - a mon ago
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Seen by 5 customers so far
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GetHuman-rebelnae started working on this issue
Mar 27th 2:05pm